HotBox2 Indoor Infrared Sauna 2 Seater 13 AMP

If you do not receive goods ordered by you within 60 days of the date on which you ordered them, we shall have no liability to you unless you notify us in writing at our contact address of the problem within 10 days of our maximum delivery period of 60 from the date on which you ordered the goods

If you notify a problem to us under this condition, our only obligation will be, at your option:

• Make good any shortage or non-delivery;
• Replace or repair any goods that are damaged or defective; or
• Refund to you the amount paid by you for the goods in question in whatever way we choose.

Save as precluded by law, we will not be liable to you for any indirect or consequential loss, damage or expenses (including loss of profits, business or goodwill) howsoever arising out of any problem you notify to us under this condition and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question under the clause above.

You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase goods from our site. The importation or exportation of certain of our goods to you may be prohibited by certain national laws. We will not be liable for consequential losses where you have not kept those costs to a minimum. You should contact us in advance before incurring any such costs.

Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.

Cancellation of contracts for goods and returns policy (for consumers only)

This section applies to consumers only (and not to businesses or other organisations) who order goods.

If you wish to cancel your order:

You can notify us by email to [email protected] uk before we have dispatched the goods to you.

You can return goods you have ordered from us for any reason at any time within 14 days of receipt for a full refund or exchange. The costs of returning goods to us shall be borne by you, the cost of returning spas will be £500. Upon receipt of the goods we will give you a full refund of the amount paid or an exchange credit as required, less (if for any reason the these costs have not been paid by you) the costs of delivery to us.

The rights to return the goods to us will not apply in the following circumstances:

• In the event that the product has been used
• To any products that we have made or customised specifically for you

The provisions of this clause do not affect your statutory rights.